How do I know I'm getting a good quality product?
We use the products we manufacture ourselves and we’re in this industry because we know there are many suppliers out there who, unintentionally, don’t supply correctly dosed products. The manufacturing process is not as simple as it seems and all our products are manufactured by people who have done or currently still do this type of manufacturing as a career. A pharmacist is responsible for signing off every batch of product thus ensuring consistent, quality products. Our packaging also speaks for itself and, in keeping with pharmaceutical standards, every box comes with a PI (product insert) which gives you all the information you require to use the products correctly and effectively.
How do I order?
You can only order on line via our secure on-line shop.
Can orders be delivered anywhere in the world?
Yes. We ship the products from east of Europe to world wide for maximum delivery rate.
Our delivery rate for USA is %97, for Canada is %95, for Australia is %91 and rest of the world is %95.
How do I pay ?
We have 3 types for your payment. They are: Western Union, Direct Bank Wire, Checkout with credit card. You place your order and we’ll send you our payment details and confirm the required payment amount. Once payment has been received, we’ll despatch your order.
How long will it take to receive my order?
We despatch counter-to-counter every Monday, Tuesday & Wednesday. This way we ensure that the package is not intransitive over a weekend which may be risky. Generally it takes between 1 – 2 working days to get your order. Average delivery time for USA and Canada is 10 days with regular post. 5 days for Europe.
What if my order is damaged?
This is highly unlikely but if this is the case we will replace any damaged or unusable product. Send us a picture of the problem and well send you the replacement.
What if my order is seized by customs?
We will ship your order for a second time without Money.